Last Updated: January 2026
As an Appointed Representative of New Leaf Distribution Limited, we aim to provide you with a high standard of service. If you are unhappy with any aspect of our service, please let us know.
Email: [email protected]
Phone: 01702 431130
Write to: New Leaf Distribution Ltd, 165 – 167 High Street, Rayleigh, Essex SS6 7QA
We will acknowledge your complaint promptly and provide you with a reference number.
We aim to resolve your complaint within 8 weeks.
If you remain dissatisfied, you have the right to refer your complaint to the Financial Ombudsman Service (FOS).
Website: www.financial-ombudsman.org.uk
Phone: 0800 023 4567
Address: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
Regulatory Information:
Protect and Lend is an Appointed Representative of New Leaf Distribution Ltd. who are authorised and regulated by the Financial Conduct Authority. Number 460421.
Head Office: 165-167 High Street, Rayleigh, Essex, SS6 7QA. Co registration Number 5520001.
Important Risk Warning:
Your home may be repossessed if you fail to keep up payments on your mortgage or any other loans secured against it.
Buy to Let mortgages and Commercial Lending are not usually regulated by the Financial Conduct Authority.